Composable Automation Agents Teams Trust
Our automation programmes layer reusable capabilities that operations teams can rewire without redeploying core systems.
Anchor on Outcomes First
We design measurable moments before picking technology:
- Reduce handoffs between marketing and sales by 30%.
- Resolve support incidents under 8 minutes median.
- Keep financial reconciliation accuracy above 99.5%.
Signal ──▶ Policy Check ──▶ Agent Action ──▶ Telemetry
│ │
└─▶ Human Review ─┘
Telemetry loops back into signal enrichment for the next cycle.Ops co-design
Invite operators to map the exception journey. Their playbooks determine escalation success more than any LLM prompt.
Capabilities Stack
- Deterministic workflows orchestrate approvals and data sync.
- Retrieval-augmented agents summarise context and draft actions.
- Observability mesh captures runtime decisions and satisfaction signals.
Launch, Learn, Scale
- Pilot with high-leverage journeys, measuring cycle time and trust.
- Expand with reusable prompts and scenario packs.
- Scale via governance reviews that retire brittle automations.
Why It Works
People adopt agents when they co-own the design, see transparent logs, and can pause automation with one click. Accountability plus velocity unlocks durable value.