Support
We're here to support your roadmap 24/7
Access LEDLYY experts for incident response, enhancement requests, and strategic guidance whenever you need it.
New initiatives
Discuss a new AI idea, request a rapid assessment, or workshop your next roadmap sprint.
Delivery desk
Existing client? Use your private Slack channel or email to log tasks and track progress.
Customer success
Need analytics, adoption support, or training? Our success leads respond within four business hours.
Service level commitments
- Critical incidents responded to within 2 hours, resolution plan shared in 12 hours.
- Standard requests acknowledged within 1 business day and scheduled collaboratively.
- Quarterly success reviews covering KPIs, roadmap, and governance scorecards.
Need urgent help?
Reach us via hello@ledlyy-yazilim.com or +90 541 544 02 81. Our Istanbul team monitors requests around the clock.